Player Protection

Play Smart. Play Safe.
Play with richph.

Gaming should always be fun — never a source of stress or financial hardship. richph is fully committed to responsible gaming for every Filipino player on our platform. We provide the tools, resources, and support you need to stay in control at all times.

21+

Age Restriction Strictly Enforced

richph is for Filipino players aged 21 and above only, in compliance with PAGCOR regulations.

RG

richph Takes Responsible Gaming Seriously

At richph, we believe that online gaming is a form of entertainment — and like all forms of entertainment, it works best when it stays within healthy boundaries. We are proud to be one of the most player-focused online gaming platforms in the Philippines, and responsible gaming is at the heart of everything we do.

We operate under PAGCOR regulations, which means we are legally required to uphold strict responsible gaming standards. But for us, it goes beyond compliance. We genuinely care about the well-being of every Filipino player who chooses richph as their gaming home — whether you're spinning slots in Makati, playing bingo in Cebu, or betting on your favorite PBA team from Davao.

Our responsible gaming framework covers age verification, deposit and loss limits, session time controls, self-exclusion tools, and access to professional support resources. Every tool we offer is designed to keep gaming fun, affordable, and firmly in your control.

If you ever feel that gaming is becoming more than just entertainment, richph is here to help — not judge. Reach out to our 24/7 support team anytime, and we will connect you with the right resources.

Important Reminder: Gambling is not a way to make money or solve financial problems. Every game on richph is based on chance. Never gamble with money you cannot afford to lose, and never chase your losses.

PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) sets the responsible gaming standards that all licensed operators in the Philippines must follow. richph is fully aligned with PAGCOR's player protection framework.

21+ Only: richph strictly prohibits access to players under 21 years of age. All accounts are subject to identity and age verification. Underage gambling is illegal in the Philippines and will result in immediate account closure.

Your Controls, Your Choice

richph gives every registered Filipino player access to a full suite of responsible gaming tools — available directly from your account dashboard, anytime you need them.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your richph account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered — not raised — without a mandatory cooling-off period.

Loss Limits

Define the maximum amount you're willing to lose over a set period. Once your loss limit is reached, richph will automatically restrict further wagering until the limit period resets — giving you a built-in safety net.

Session Time Limits

Set a maximum session duration so richph will remind you — or automatically log you out — when you've been playing for too long. It's easy to lose track of time when you're having fun, so let richph keep track for you.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your richph account will be temporarily suspended and you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break from gaming, richph's self-exclusion tool allows you to close your account for a period of 6 months, 1 year, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

Reality Check Alerts

Enable reality check notifications that pop up at regular intervals during your gaming session, showing you how long you've been playing and how much you've wagered. A quick reality check goes a long way toward keeping gaming in perspective.

How to Self-Exclude on richph

Self-exclusion is one of the most powerful responsible gaming tools available to richph players. If you feel that your gambling has become a problem — or if you simply want to take an extended break — self-exclusion lets you step away completely, with richph's full support.

Once a self-exclusion is activated, richph will close your account, stop all marketing communications to you, and flag your account to prevent re-registration during the exclusion period. We take this seriously — it's not just a button, it's a commitment we make to you.

  • 1
    Log In to Your richph Account

    Access your account via the richph Login page using your registered email and password. Make sure you are on the official richph.net platform.

  • 2
    Go to Account Settings

    Navigate to your account dashboard and select "Responsible Gaming" from the settings menu. All player protection tools are grouped here for easy access.

  • 3
    Select Self-Exclusion

    Choose the "Self-Exclusion" option and select your preferred exclusion period: 6 months, 1 year, 5 years, or permanent. Read the terms carefully before confirming.

  • 4
    Confirm Your Request

    Confirm your self-exclusion request. richph will process it within 24 hours. You will receive a confirmation email once your account has been suspended.

  • 5
    Need Help? Contact Support

    If you have difficulty activating self-exclusion through your account, contact our 24/7 support team via live chat and a support agent will process your request immediately on your behalf.

Recognising Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. The earlier you recognise the warning signs, the easier it is to get back in control. Ask yourself honestly: do any of these apply to you?

Spending more money on gambling than you originally planned or can afford
Chasing losses by placing bigger bets to try to win back what you've lost
Losing sleep or neglecting daily responsibilities because of gambling
Hiding your gambling activity from family, friends, or colleagues
Feeling anxious, irritable, or restless when you try to cut back or stop gambling
Borrowing money or selling possessions to fund your gambling activity
Using gambling as a way to escape stress, depression, or personal problems
Repeatedly trying to stop or cut down on gambling but being unable to do so
Needing to gamble with increasingly larger amounts to feel the same excitement
Gambling affecting your relationships, work performance, or financial stability

If you recognise three or more of these signs in yourself, we strongly encourage you to use richph's self-exclusion tool and seek professional support. You are not alone — help is available, and taking the first step is the hardest part. Contact our support team anytime via live chat on richph.net.

Is Your Gaming Still Fun?

Answer these questions honestly. If you answer "Yes" to two or more, it may be time to use richph's responsible gaming tools or speak with a professional.

  • 1

    Have you ever gambled more than you intended to in a single session on richph or any other platform?

  • 2

    Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?

  • 3

    Have you ever tried to win back money you lost by gambling more — also known as "chasing losses"?

  • 4

    Has gambling ever caused you to neglect work, school, family responsibilities, or personal health?

  • 5

    Have you ever borrowed money, sold items, or used bill money to fund your gambling?

  • 6

    Have you ever felt guilty, ashamed, or anxious about your gambling habits?

  • 7

    Have you ever hidden your gambling activity or lied to someone close to you about how much you gamble?

What to do next: If you answered "Yes" to two or more questions, please consider activating a deposit limit, cool-off period, or self-exclusion on your richph account. Our support team is available 24/7 to help you take that step.

richph's Golden Rules of Play

Keep these principles in mind every time you log in to richph. They're simple, but they make a real difference in keeping your gaming experience positive and sustainable.

Only Bet What You Can Afford

Set a gaming budget before you start and stick to it. Think of it like a night out — decide how much you're comfortable spending for entertainment, and stop when you reach that amount. Never use rent, grocery, or bill money for gaming.

Winning Is Never Guaranteed

All games on richph — from slots to bingo to plinko — are based on chance. The house always has an edge over time. Enjoy the thrill of the game, but never count on gambling as a source of income or a way to solve financial problems.

Take Regular Breaks

Step away from the screen regularly. Set a timer, grab a snack, or take a walk. Gaming sessions should have a clear start and end time. richph's session time limit tool can help you enforce this automatically.

Play for Fun, Not Escape

Gaming is most enjoyable when you're in a good headspace. Avoid playing when you're stressed, upset, or under the influence of alcohol. If you're using gaming to escape negative emotions, that's a sign to take a break and seek support.

Never Chase Your Losses

Chasing losses is one of the most common and dangerous gambling behaviours. If you've hit your loss limit for the day, log out and come back another time. No bet will ever reliably "win back" what you've already lost.

Talk to Someone You Trust

If gaming is causing stress in your life, talk to a family member, close friend, or professional counsellor. You don't have to deal with it alone. richph's support team can also point you toward professional help resources available in the Philippines.

Fun Gaming Starts with Smart Choices

richph is built for Filipino players who love great games and play within their means. Join our community, use our responsible gaming tools, and enjoy the richph experience the right way. Must be 21 years or older to register.

21+ only  ·  PAGCOR-regulated  ·  Responsible gaming tools available  ·  Play within your means

21+  |  Gambling can be addictive. Play responsibly.  |  richph operates under PAGCOR regulations.  |  For Filipino players only.