At richph, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and how we keep it safe — in full compliance with the Philippine Data Privacy Act of 2012.
Privacy at a Glance
We know privacy policies can be long reads. Here are the six most important things to know about how richph handles your personal information.
Every piece of data you send to richph — from login credentials to payment details — is protected by bank-grade 256-bit SSL encryption. Your information is never transmitted in plain text.
richph fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Your rights as a data subject are protected, and richph is registered with the National Privacy Commission.
richph does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the richph platform and to comply with legal obligations.
Filipino players have the right to access, correct, and request deletion of their personal data held by richph. Submit a data request through our support team and we will respond within the timeframes required by law.
richph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine anti-money laundering laws.
In the unlikely event of a data breach that affects your personal information, richph will notify you and the National Privacy Commission within the timeframes mandated by the Data Privacy Act of 2012.
richph is an online gaming platform accessible at richph.net, providing casino games, slots, bingo, sports betting, and specialty games to players in the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, richph acts as the Personal Information Controller in respect of the personal data it collects from registered players and website visitors.
richph operates in compliance with PAGCOR regulations and all applicable Philippine laws governing online gaming and data privacy. We are committed to handling your personal information with the highest standards of care, transparency, and security.
richph collects the following categories of personal data from players and website visitors. We only collect data that is necessary, relevant, and not excessive in relation to the purposes for which it is processed.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory compliance |
| Financial Data | GCash number, PayMaya details, bank account info (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Gaming Data | Game history, wagering records, bonus usage, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, referral source | Analytics, service improvement, personalisation |
| Communications Data | Support chat transcripts, emails, survey responses | Customer support, quality assurance, compliance |
richph collects personal data through the following means:
We collect data that you provide directly to us when you register a richph account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in promotions, or respond to surveys. This includes all information entered into account registration forms, verification uploads, and support chat sessions.
When you access the richph platform, we automatically collect certain technical data through cookies, web beacons, server logs, and similar tracking technologies. This data includes your IP address, device identifiers, browser information, and browsing behaviour on our platform. See Section 7 for full details on our cookie practices.
richph may receive personal data about you from third-party sources in limited circumstances, including:
richph processes your personal data for the following purposes. We rely on one or more legal bases for each use, as described in Section 5.
Under the Philippine Data Privacy Act of 2012, richph processes your personal data on the following legal bases:
richph does not sell, rent, or trade your personal data. We may share your information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
richph engages trusted third-party service providers to support platform operations, including payment processors, KYC verification providers, IT hosting services, customer support platforms, and analytics providers. These providers act as data processors on richph's behalf and are contractually required to process your data only on richph's instructions and in accordance with applicable privacy laws.
richph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government agencies where disclosure is required by law, regulation, or lawful order.
To protect the integrity of the richph platform and comply with Philippine anti-money laundering obligations, we may share relevant transaction and identity data with fraud prevention agencies and AML screening services. This may result in your data being checked against relevant databases and watchlists.
In the event that richph undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity, subject to the same data protection standards described in this Privacy Policy.
richph uses cookies and similar tracking technologies to operate the platform, enhance your user experience, and gather analytics data. The following types of cookies are used on the richph platform:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the richph platform. For a full list of cookies used by richph, please contact our support team.
richph retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:
Where retention is no longer required for legal, regulatory, or operational purposes, richph will securely delete or anonymise your personal data in accordance with industry-standard data destruction practices.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by richph. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
richph will respond to all data subject rights requests within fifteen (15) business days of receipt, as required under the Data Privacy Act of 2012. In complex cases, we may extend this period by a further fifteen (15) days, in which case we will notify you of the extension and the reasons for it.
richph implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:
The richph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. richph does not knowingly collect, process, or retain personal data from individuals under the age of 21.
If richph becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete all collected data, and report the incident to the relevant authorities as required by PAGCOR regulations. If you believe that a minor has accessed or registered on the richph platform, please contact our support team immediately.
Some of richph's third-party service providers — including cloud hosting, analytics, and KYC verification providers — may process your personal data outside of the Philippines. Where such cross-border transfers occur, richph ensures that adequate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012 and the guidelines of the National Privacy Commission.
These safeguards include entering into data transfer agreements with recipient entities that incorporate the standard contractual clauses approved by the National Privacy Commission, ensuring that recipient countries provide an adequate level of data protection, and conducting due diligence on all third-party processors involved in cross-border data transfers.
The richph platform may contain references to third-party payment providers and other services. Please note that richph's Privacy Policy applies only to data collected and processed by richph directly. We are not responsible for the privacy practices of third-party payment processors such as GCash or PayMaya — please review their respective privacy policies before providing them with your personal data.
richph does not include external links to third-party websites within the main platform interface. Any references to payment providers or regulatory bodies are made for informational purposes only.
richph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the richph platform, and we will update the "Last Updated" date at the top of this policy.
Your continued use of the richph platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Privacy Policy periodically so that you remain informed about how richph protects your personal data.
richph has appointed a Data Protection Officer (DPO) in accordance with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact the richph DPO through the following channel:
You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe that richph has processed your personal data in violation of the Data Privacy Act of 2012. The NPC is the regulatory body responsible for enforcing data privacy rights in the Philippines.
For account-related support, general inquiries, and responsible gaming assistance, you may also contact our 24/7 player support team via live chat on the richph platform. Our support team is ready to assist Filipino players in both English and Filipino.
Your Data Is Safe With Us
Now that you know how richph protects your personal data, it's time to enjoy the games. Join thousands of Filipino players already winning on richph — your privacy and security are our top priority. Must be 21 years or older to register.
21+ only · PAGCOR-regulated · Data Privacy Act compliant · Play responsibly